Service FAQs

We provide a complete range of maintenance and repair services designed to support every type of driver from daily commuters to commercial vehicle owners. Our certified Ford technicians handle routine maintenance such as oil and filter changes, brake service, wheel alignments, tire replacements, and battery diagnostics, as well as complex repairs involving engine performance, transmission issues, electrical systems, drivability concerns, and advanced vehicle diagnostics.
As a Ford‑certified facility, we use Ford certified parts for maximum compatibility and durability. Whether your vehicle is a Ford F‑150, Explorer, Escape, Mustang, Mach‑E, or a model from another manufacturer, our shop is equipped with the right tools, equipment, and expertise to ensure safe, long‑lasting repairs.
Mainland Ford’s service team is committed to providing fast, dependable service to keep your vehicle running at its absolute best.

Mainland Ford is known for delivering transparent, customer‑focused, high‑quality service backed by a team of factory‑trained technicians who understand Ford vehicles inside and out. From the latest SYNC technology and hybrid systems to EcoBoost engines and EV components, our service professionals stay up‑to‑date with Ford’s most current engineering and diagnostic requirements.
Customers choose Mainland Ford because we prioritize clear communication, accurate diagnostics, competitive pricing, and a stress‑free service experience. Many customers also appreciate our modern repair facility, comfortable customer lounge, and the convenience of a full automotive superstore that includes a Body Shop, Parts Centre, and New & Used Vehicle sales, all under one roof.
Whether you’re here for a quick oil change or a full mechanical overhaul, Mainland Ford is equipped to deliver exceptional care every time.

Yes, Mainland Ford proudly services all vehicle brands, not only Ford. Our technicians are trained to diagnose and repair a wide variety of makes and models, including domestic, import, hybrid, and fully electric vehicles.
This flexibility makes Mainland Ford a convenient choice for households with multiple vehicle types or commercial fleets that require consistent, reliable service. We always follow manufacturer‑recommended maintenance intervals and source the appropriate parts to ensure safety and performance for every brand.

As part of the Trotman Auto Group family, we provide complete collision and cosmetic repair services through our TAG Auto Body Shop. This includes dent removal, frame realignment, bumper refinishing, and precision paint matching. Whether you’ve experienced a small dent or more extensive accident damage, we can restore your vehicle to a safe, polished, and structurally sound condition.

Visit our TAG Autobody Shop

Yes, as an authorized Ford dealership, Mainland Ford completes all Ford warranty work and can handle recall repairs for any Ford model. If your vehicle is affected by an active recall, we’ll confirm the details, order the necessary parts, and complete the repair at no cost to you.
Our service advisors can also help review recall notices for other manufacturers and provide guidance if your non‑Ford vehicle requires specialized work elsewhere.

Yes, we offer a complete range of detailing packages tailored to fit your needs. Our detailing services include exterior washes, waxing, clay-bar treatments, polishing, paint protection, interior vacuuming, shampooing, odour removal, and leather and upholstery care.
Regular detailing helps maintain your vehicle’s appearance, protect surfaces from wear, and preserve long‑term resale value.

We are fully trained and certified to service Ford hybrid and electric vehicles, including the Mustang Mach‑E, F‑150 Lightning, and Escape Hybrid.
Our technicians perform:

• High‑voltage diagnostics
• Battery system health checks
• EV cooling system maintenance
• Inverter and electrical system service
• Hybrid component inspections

We also service hybrid and EV models from other brands, making us a versatile option for all electrified drivers.

Mainland Ford proudly serves drivers throughout Surrey, North Surrey, Guildford, Fleetwood, Delta, New Westminster, Langley, and the Greater Vancouver Area.
Many customers travel to Mainland Ford for our service quality, extended service hours, multilingual staff, and reputation for straightforward, customer‑focused care.

We are operational on: Monday – Friday: 7:30 AM – 5:30 PM, Saturday: 8:00 AM – 5:00 PM & Sunday: Closed

Yes, you can schedule your appointment conveniently through Mainland Ford's online service scheduler or call the Service Department directly if you prefer to speak with an advisor. Flexible appointment options and extended weekday hours help make servicing your vehicle stress‑free.