Frequently Asked Questions

Q: What are the benefits of factory ordering vs. buying from existing inventory?

A: When you custom order your vehicle, you’ll be able to build a Ford specifically tailored to your needs so you can get the options and packages you want. You may also be able to take advantage of a factory order bonus on select vehicle lines, so be sure to speak with your dealer and view our current offers online. Factory ordering is the best way to configure the car you want at a price you’ll love.

Q: How do I factory order a vehicle from Ford?

A: Start by researching your favorite model(s). Prioritize the options and features you want based on your needs, lifestyle, and budget. Once you know exactly what you’re looking for, contact your local Ford dealer. Together, you’ll go over your planned build, and they’ll start your custom order. We will help you understand the terms of your factory order and confirm costs, incentives, and payment options.

Q: What should I know about factory order pricing?

A: When you speak to us, ask about current factory order bonuses and incentives you can take advantage of. We will work with you to determine what incentives and bonuses are best for you and clarify any questions you may have about your deposit and payment options including financing. Ford has several special incentives that may be applicable for new vehicle purchases, including factory order bonuses on select models. Talk to your local Ford dealer to learn about the current offers and incentives available to you.

Q: How long does vehicle delivery take, and can I track the process?

A: Factory order times will vary depending on your chosen vehicle and configuration.

We should be able to provide a rough timeframe based on current order volumes. As your order progresses through the system, your dealer will be able to provide you with periodic updates.