As part of the Trotman Automotive Group, Mainland Ford is committed to getting the job done, and doing it right the first time. This mission rings particularly true for our Service Centre, where our talented staff of certified Ford technicians work diligently to go above and beyond to ensure your vehicle’s issues are fixed properly the first time. No matter how damaged or in need of service your Ford might be, our team can handle any challenge.
We are also committed to owning and making up for any mistakes. If for whatever reason our completed work does not meet your standards, or expectations, we will make things right. We created the Drive Home Happy Guarantee to ensure that we make things right. We will even pick up your vehicle from home or work, and happily provide a temporary replacement. Once the problem is solved we’ll even thoroughly clean your car's interior and exterior before we return it to you -- at no extra cost. In addition, your next oil change from our Service Centre will be free of charge to make up for any extra stress that your repairs may have caused!
We understand that you have a lot of options in Surrey when it comes to getting your vehicle serviced. We greatly appreciate your patronage. We are constantly looking for ways to improve, so please let us know how we can make your next experience with Mainland Ford even better. As part of the Trotman Auto Group, we believe that customer service is more than just an idea -- it’s a promise!